Privacy Policy

At Jewelvia, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, jewelvia.in, or make purchases from our online store. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (e.g., credit card details)

B. Non-Personal Information

  • IP Address
  • Browser type
  • Operating system
  • Referring website

2. How We Use Your Information

The personal information we collect is used for the following purposes:

A. To Process Your Orders

We use your name, address, email, and payment information to process and complete your purchases, manage your orders, and communicate with you about your transactions.

B. To Improve Our Website and Services

We analyze non-personal data (e.g., browsing behavior) to improve our website’s functionality, user experience, and design.

C. To Communicate with You

We may use your contact details to send order confirmations, shipping updates, promotional offers, newsletters, or other relevant information. You can opt-out of receiving marketing communications at any time.

D. For Legal Compliance

We may use and disclose personal information when required by law, such as in response to a subpoena, court order, or legal process.

3. How We Protect Your Information

We are committed to keeping your personal information safe. We implement the following measures to protect your data:

  • Encryption: Your personal information, including credit card details, is transmitted via SSL (Secure Sockets Layer) encryption, ensuring that your data is secure.
  • Access Control: We limit access to personal information to employees and service providers who need it to perform their duties.
  • Secure Payment Processing: We use trusted payment gateways (e.g., Razorpay, PayPal) that comply with industry security standards to process payments.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us track your preferences, improve our website's functionality, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following cases:

  • Service Providers: We may share personal information with third-party service providers, such as shipping companies, payment processors, and marketing partners, to facilitate our services.
  • Legal Requirements: If required by law or in response to legal requests (e.g., subpoenas or court orders), we may disclose your information to authorities.

6. Your Rights and Choices

You have the right to:

  • Access: Request access to your personal information that we have on file.
  • Update: Correct any inaccuracies in your personal information.
  • Delete: Request the deletion of your personal information, subject to certain limitations.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out instructions in our emails.

If you wish to exercise any of these rights, please contact us at support@jewelvia.in.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by posting an updated policy on our website. By continuing to use our services, you agree to the revised terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Jewelvia
Email: support@jewelvia.in
Phone: [Insert phone number]
Address: [Insert business address]